{"id":96795,"date":"2026-11-13T12:10:00","date_gmt":"2026-11-13T11:10:00","guid":{"rendered":"https:\/\/www.icarservices.com\/fr\/?page_id=96795"},"modified":"2026-11-13T13:25:12","modified_gmt":"2026-11-13T12:25:12","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.icarservices.com\/fr\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section ic5 ic5-doc-head\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"ic5-crumb\"><a href=\"https:\/\/www.icarservices.com\/fr\/\">Accueil<\/a><span class=\"ic5-crumb-sep\">\u203a<\/span><span>Politique de confidentialit\u00e9<\/span><\/p>\n<\/div><\/div>\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ic5-kicker-mod\"><div class=\"et_pb_text_inner\"><p class=\"ic5-kicker\">Donn\u00e9es personnelles<\/p>\n<\/div><\/div>\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h1>Politique de <em>confidentialit\u00e9<\/em><\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section ic5\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module ic5-doc\"><div class=\"et_pb_text_inner\"><p>La pr\u00e9sente politique explique comment ICAR SERVICES collecte et utilise vos donn\u00e9es personnelles lorsque vous consultez le site icarservices.com, nous contactez ou r\u00e9servez une prestation, ainsi que les droits dont vous disposez.<\/p>\n<h2>1. Responsable du traitement<\/h2>\n<p><strong>ICAR SERVICES<\/strong>, SARL \u00e0 capital variable, 17 cit\u00e9 Nollez, 75018 Paris, France.<br \/>Contact pour toute question relative \u00e0 vos donn\u00e9es : <span class=\"ic5-em\">moc.secivresraci@tcatnoc<\/span> \u00b7 <a class=\"ic5-tel-plain\" href=\"tel:+33142230060\">+33 1 42 23 00 60<\/a><\/p>\n<h2>2. Donn\u00e9es collect\u00e9es<\/h2>\n<ul>\n<li><strong>Formulaire de contact et demandes de devis :<\/strong> nom et pr\u00e9nom, adresse email, num\u00e9ro de t\u00e9l\u00e9phone, service souhait\u00e9 et contenu de votre message.<\/li>\n<li><strong>R\u00e9servations et ex\u00e9cution des prestations :<\/strong> nom du client r\u00e9f\u00e9rent et des passagers, num\u00e9ros de t\u00e9l\u00e9phone, adresses et lieux de prise en charge et de d\u00e9pose, dates et horaires, num\u00e9ros de vol ou de train, nombre de bagages, besoins particuliers (si\u00e8ge enfant, etc.), donn\u00e9es de facturation et de paiement.<\/li>\n<li><strong>Navigation sur le site :<\/strong> donn\u00e9es techniques (adresse IP, type de navigateur, pages consult\u00e9es) et, sous r\u00e9serve de votre consentement, cookies de mesure d\u2019audience et publicitaires.<\/li>\n<\/ul>\n<h2>3. Finalit\u00e9s et bases l\u00e9gales<\/h2>\n<ul>\n<li>R\u00e9pondre \u00e0 vos demandes de contact et de devis : mesures pr\u00e9contractuelles prises \u00e0 votre demande.<\/li>\n<li>G\u00e9rer les r\u00e9servations, ex\u00e9cuter les prestations et assurer la relation client : ex\u00e9cution du contrat.<\/li>\n<li>Facturation, comptabilit\u00e9 et respect de nos obligations r\u00e9glementaires : obligation l\u00e9gale.<\/li>\n<li>Mesurer l\u2019audience du site et la performance de nos campagnes publicitaires : votre consentement.<\/li>\n<li>Assurer la s\u00e9curit\u00e9 du site et pr\u00e9venir la fraude ou le spam : int\u00e9r\u00eat l\u00e9gitime.<\/li>\n<\/ul>\n<h2>4. Destinataires<\/h2>\n<p>Vos donn\u00e9es sont destin\u00e9es aux \u00e9quipes habilit\u00e9es d\u2019ICAR SERVICES et, pour l\u2019ex\u00e9cution des prestations, aux chauffeurs et voituriers concern\u00e9s. Elles peuvent \u00eatre transmises \u00e0 nos sous-traitants techniques (h\u00e9bergement du site, messagerie, outils de gestion) et, si vous y avez consenti, \u00e0 Google (Google Analytics, Google Ads). Elles ne sont jamais vendues.<\/p>\n<h2>5. Transferts hors de l\u2019Union europ\u00e9enne<\/h2>\n<p>Certains prestataires, comme Google, peuvent traiter des donn\u00e9es aux \u00c9tats-Unis. Ces transferts sont encadr\u00e9s par les garanties pr\u00e9vues par le RGPD, notamment le cadre de protection des donn\u00e9es UE\u2013\u00c9tats-Unis (Data Privacy Framework) ou des clauses contractuelles types de la Commission europ\u00e9enne.<\/p>\n<h2>6. Dur\u00e9es de conservation<\/h2>\n<ul>\n<li>Demandes de contact et prospects : 3 ans \u00e0 compter du dernier contact.<\/li>\n<li>Donn\u00e9es clients : pendant la relation commerciale, puis 3 ans \u00e0 compter de la derni\u00e8re prestation.<\/li>\n<li>Pi\u00e8ces comptables et factures : 10 ans, conform\u00e9ment au code de commerce.<\/li>\n<li>Cookies soumis \u00e0 consentement : 13 mois maximum ; votre choix est conserv\u00e9 6 mois.<\/li>\n<\/ul>\n<h2>7. Cookies<\/h2>\n<p>Lors de votre premi\u00e8re visite, une banni\u00e8re vous permet d\u2019accepter, de refuser ou de param\u00e9trer les cookies non essentiels (mesure d\u2019audience et publicit\u00e9). Ils ne sont d\u00e9pos\u00e9s qu\u2019apr\u00e8s votre accord, et vous pouvez modifier votre choix \u00e0 tout moment depuis l\u2019ic\u00f4ne de gestion des cookies affich\u00e9e sur le site. Les cookies strictement n\u00e9cessaires au fonctionnement du site ne requi\u00e8rent pas de consentement.<\/p>\n<h2>8. Messagerie WhatsApp<\/h2>\n<p>Le bouton WhatsApp du site vous permet de nous \u00e9crire via l\u2019application WhatsApp. Si vous l\u2019utilisez, vos \u00e9changes sont \u00e9galement soumis \u00e0 la politique de confidentialit\u00e9 de WhatsApp (groupe Meta).<\/p>\n<h2>9. Vos droits<\/h2>\n<p>Vous disposez d\u2019un droit d\u2019acc\u00e8s, de rectification, d\u2019effacement, de limitation et de portabilit\u00e9 de vos donn\u00e9es, d\u2019un droit d\u2019opposition, du droit de retirer votre consentement \u00e0 tout moment et du droit de d\u00e9finir des directives relatives au sort de vos donn\u00e9es apr\u00e8s votre d\u00e9c\u00e8s. Pour les exercer, \u00e9crivez \u00e0 <span class=\"ic5-em\">moc.secivresraci@tcatnoc<\/span> ou \u00e0 ICAR SERVICES, 17 cit\u00e9 Nollez, 75018 Paris. Nous vous r\u00e9pondons dans un d\u00e9lai d\u2019un mois.<\/p>\n<p>Si vous estimez que vos droits ne sont pas respect\u00e9s, vous pouvez introduire une r\u00e9clamation aupr\u00e8s de la CNIL : <a href=\"https:\/\/www.cnil.fr\" target=\"_blank\" rel=\"noopener\">www.cnil.fr<\/a>.<\/p>\n<h2>10. S\u00e9curit\u00e9<\/h2>\n<p>Nous mettons en \u0153uvre des mesures techniques et organisationnelles adapt\u00e9es pour prot\u00e9ger vos donn\u00e9es contre la perte, l\u2019acc\u00e8s non autoris\u00e9 ou la divulgation (connexion s\u00e9curis\u00e9e HTTPS, acc\u00e8s restreints, sauvegardes).<\/p>\n<h2>11. Mise \u00e0 jour<\/h2>\n<p>Cette politique peut \u00eatre modifi\u00e9e pour tenir compte des \u00e9volutions l\u00e9gales ou de nos services. Derni\u00e8re mise \u00e0 jour : novembre 2026.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-96795","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 | ICAR SERVICES<\/title>\n<meta name=\"description\" content=\"Comment ICAR SERVICES collecte, utilise et prot\u00e8ge vos donn\u00e9es personnelles, et comment exercer vos droits (RGPD).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.icarservices.com\/fr\/politique-de-confidentialite\/\" \/>\n<meta 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